Your data: where it is, export and deletion

Where your data is

Provetry is hosted in the European Union. The database is not exposed to the internet, and backups are encrypted.

What is encrypted

Sensitive fields are encrypted in the database with a key kept apart from it: product notes, reporting case answers and drafts, tracker tokens, alert addresses, billing references, and the security questionnaires you receive and your answer library. Card numbers never reach us: they go straight to our payment processor.

Export

Settings › Your data › Export as JSON gives all your workspace’s data as JSON, decrypted, in one file.

Deleting the workspace

The owner can delete the workspace in Settings. A running paid plan or add-on must end first, and a paid audit must be delivered. The workspace disappears at once; its data is erased 90 days later. The billing account at our payment processor is closed at the same time.

The privacy policy gives the full details.