Plans and billing

Everything is paid on our own pages, under Plan and billing. Prices exclude VAT; yearly billing costs 20% less.

Trying Pro for 14 days

On Free, the owner can try the Pro plan for 14 days from Plan and billing, with no card and no commitment: every Pro feature, up to 10 products. At the end, the workspace goes back to Free by itself, unless you chose a plan meanwhile: your oldest product stays watched, the others are archived. An archived product is no longer watched, its public security page and share link are paused, and your CI can no longer send it releases; nothing is deleted, and with a plan that has room for it, you can watch it again from its page. Free has a single member: the oldest owner stays, the other members leave the workspace (their accounts stay), their API keys are revoked, and every pending invitation is cancelled. Their addresses may stay on the Alerts page until you remove them. Three days before the end, the alert e-mail addresses of the workspace get a reminder, and again when it ends. You can subscribe to any plan during the trial, or end it early from the same page. One trial per workspace and per person.

Choosing a paid plan

1. Pick a plan and the billing period, then Choose.
2. Enter the name and address for invoices, and a VAT number if you have one (EU businesses are invoiced under the reverse charge).
3. Tick the box to ask for the service to start now, and continue.
4. Check the total with VAT, then pay by card or by SEPA direct debit (your IBAN). Your bank may ask you to confirm a card payment; a direct debit takes a few working days to clear.

Paying by bank transfer on invoice. For a yearly plan, a business (with a VAT number) can choose Bank transfer on invoice instead, and add a purchase order number to print on the invoices. The plan starts at once; the invoice, with the bank details to pay it, comes by e-mail and is on Plan and billing. Pay it within 30 days: if it is still unpaid after its due date, the plan is suspended until it is paid. Plan changes stay yearly and are invoiced the same way, and so is the Reviewed reports add-on.

Afterwards

• Change plan: the difference is invoiced at once, prorated. A larger plan applies once its payment goes through.
• End the plan: it stops at the end of the period paid, with the Reviewed reports add-on; you keep it until then, and can change your mind.
• Payment method, billing details, invoices: on the same page; invoices download as PDF.

If a payment fails, the plan stays while the payment is retried, but ends a few days after the paid period if it is still unpaid; replace the payment method to settle it (on invoice: pay the invoice). Only the owner changes the plan; owners and admins manage the payment method and billing details.